Although the use of non-financial performance measures has been well established for many years, leading enterprises have tended to focus most of their attention on financial indicators when assessing their results. Only recently have rigorous approaches emerged to assess non-financial results.

Measurements of this type, especially those that are future-oriented, are key ingredients of the performance management revolution that is changing the ground rules for business worldwide.

Integrating performance data from "upstream" business drivers (such as customer satisfaction and employee motivation) with "downstream" financial results is one of the major management challenges of the 1990s.

Established by the consulting, skills development and technology group METAPRAXIS, the Foundation is a membership organisation dedicated to extending the scope of enterprise information beyond the conventional focus on internal, historic, financial, numeric and short term data.

It serves as a source of information, as a forum for research and debate and as a link to tools and resources for organisations interested in developing practical new ways of measuring enterprise performance.

The Foundation links businesses that have successfully implemented new performance measures with those that are endeavouring to do so or have yet to begin the process, and it puts all of them in touch with experts in the field. It brings together the following types of organisation:

• leading corporations
• public sector enterprises
• institutional investors
• business schools
• professional bodies
• consultants and auditors
• information providers
• software developers

Foundation members have job functions such as:

• General Management
• Strategic Planning, Financial Control
• Market Research, Human Resources
• Change Management, IT and Re-engineering

Membership

The benefits of Corporate Membership include:

• Four Foundation meetings per year
• Attendance by an unlimited number of delegates
• Access to all Foundation Internet services

Individual members receive the same entitlements as above but these are for their personal non-transferable benefit.

Information & Research

Members are informed of the latest developments in this fast-growing area of management practice through electronic mail, access to the Foundation's Internet based databases and participation in meetings. Members also have access to the extensive library of past papers delivered at Foundation meetings since 1992.

Internet

The Foundation's Internet web site is located at: WWW.FPM.COM

The site provides all Internet users with an overview of Foundation activity. Members are provided with a password in order to access the members-only areas.

Who should join?

The Foundation is of interest to those who are:

• designing and implementing strategic measurement frameworks, such as the Balanced Business ScorecardTM or the EFQM model;
• exploring innovative approaches to the measurement of non-financial drivers, such as customer satisfaction and service quality;
• integrating financial and non-financial measurement;
• converting external customer needs into hard performance measures.

Send mail to FPMWebmaster with questions or comments about this web site (www.fpm.com).
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Last modified: December 07, 1999